The Ohio Development Services Agency has secured approval from the U.S. Department of Health & Human Services (HHS) to extend the Winter Crisis Program from March 31, 2020, to May 1, 2020, and to extend the Home Energy Assistance Program (HEAP) from March 31, 2020, to June 1, 2020. The Winter Crisis Program helps income eligible Ohioans that are threatened with disconnection, have been disconnected, or have less than a 25 percent supply of bulk fuel in their tank maintain their utility service. The HEAP provides eligible Ohioans assistance with their home energy bills through a one-time benefit applied directly to their utility bill or bulk fuel bill.

The Public Utilities Commission of Ohio also has also extended its winter reconnect order through May 1, 2020, which helps Ohioans reconnect or maintain electric and natural gas service during the heating season.

For customers enrolling in the Winter Crisis Program or the Percentage of Income Payment Plan Plus (PIPP) for the first time, you are NOT required to have a face-to-face appointment at this time. Your local Energy Assistance Provider will complete your application during a phone appointment

Visit energyhelp.ohio.gov to apply for assistance or to find contact information for your local Energy Assistance Provider.

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